Data Network QoS & CEM, Supervisor
ref :L8VY53XV | 13 Jan 2025
apply before : 13 Apr 2025
Giza Egypt - Egypt
Achieve and maintain a high QoS level of the data network and ensure high quality performance while Identifying areas of enhancement proactively. Monitor, audit and report the data network links/nodes performance and availability through daily/weekly/ monthly assessment reports. Monitor network performance, troubleshoot and isolate failures related to data network nodes, provide proactive recommendation to enhance performance. Service Delay and Packet loss analysis & troubleshooting mile by mile across the data network. Audit the performance and availability parameters, ensuring optimum values. Establish a direct relationship between the customer experience & the data network performance issues to interpret/correlate the impact of such issues on customer experience. Interact with all departments and vendors to ensure all issues to be addressed from data network. Identify and perform diagnosis & investigations of data network problems that directly impact customers. Fill the gaps between the different technology teams and act as a liaison between them to reach the best E2E customer journey. 3-5 Years in Core Networks and telecom field. Good knowledge in GSM/3G/LTE Architecture. Good knowledge in VAS, SDM/HLR, IN Architecture. Good knowledge in Packet Core (MME/PCRF/SGSGN/GGSN/.. ) Solid knowledge of data network concepts and devices; IP networks, MPLS, Traffic Engineering Good Experience in Routing & Switching (OSPF, BGP). Aware of IP QoS, congestion management, traffic policing & shaping and QoS best practices. Good knowledge of network elements administration and management concepts including SNMP, Network Telemetry, KPIs, and translating MIB files Hands on experience in Cisco and Juniper Nodes. Good knowledge in scripting. Troubleshooting skills. Computing and Scripting skills. Ability to work under stress and meet deadline. Analytical Thinking and Decision Making. Root Cause Analysis. Result Orientation. Business Sense. Ability to work in teamwork. Very good in communication skills.
Only your skills matter
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4,21/5 is the candidate experience in France, in the category of companies with over 1,000 employees
