https://bayt.page.link/v1TUmrkCw1dqRip19
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

What you will do

Customers

  • Greets and welcomes customers on arrival at the store.
  • Answer all customer inquiries and provide guidance on how to shop with IKEA.
  • Handles routine customer complaints promptly and courteously.
  • Log customer feedback on CRM System to build knowledgebase of frequent complaints/ inquiries with relevant solutions.
  • Ensure that customers are dealt with professionally to ensure maximum customer satisfaction.
  • Makes announcements and pages the person the visitors have asked to see.
  • Ensures Customers’ bags are stored safely and security.
  • Ensures Shopping tools and catalogues are available for the customers.
  • Provides bags / trollies as appropriate.

Operational

  • Ensure all system procedures are adhered to as per policy / procedure.
  • Provide Customer Senior with constant suggestion improvements.
  • Provide customers with catalogues when requested.
  • Understands the impact of increasing sales with Shopping Tools.
  • Communicates with Duty Manager on complaints that require management assistance.


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.