Customer Operations Intern

At Hyde Park Developments, we greatly encourage young talents to dive into corporate life and get a chance to gain valuable insights into career prospects, experience a dynamic work environment, and unlock a world of exciting career opportunities.

The internship program is designed to provide students with exceptional hands-on experience to explore career opportunities and learn various skills that will add value to their career journey and help them determine their most suitable path.

Customer Operations Internship Program:

The Customer Operations Program will provide students with the opportunity to get exposed to a real-life experience of direct client communication and conflict resolution. Hence, students could join either the Client Relations Management Team or the Collection Team.

CRM

• Receive and handle different customer's requests and complains
• Collaborate with the CRM team in reviewing and preparing contracts
• Maintain and update data sheets

Collection

• Maintain regular communication and follow-ups with customers regrading overdue payments and implement company collection procedures
• Generate regular reports and analysis