• Budgeting
• Performance Analysis
• Business case
• Product profitability
• Managing team supporting decision making to customer care through structured analysis of financials and non-financial data.
• Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast.
• Month end closing : monthly financials to Analyze and evaluate the actual figures vs the forecast to identify impact and driving the business.
• Lead and analyze monthly and quarterly financial monitoring for company’s bad debt cost.
• Monthly performance and consolidated analysis for total customer care Opex & CAPEX to be shared with Finance, customer and EXCO team.
• Managing the Development and implementation set of procedures that insure proper control in the company spending.
• Preparation of financial models to support company to utilize its investment in the most efficient & profitable way.
• Lead & control CVM Activities fees and revenue with other operators.
• Excellent communication skills.
• Strong commercial acumen.
• Strong financial background.
• People management experience
Must have technical / professional qualifications:
• Strong understanding of the business and telecommunication market.
• Strong analytical skills.
• Strong knowledge of accounting practices and procedures
• University Degree in Accounting / Economics.
• Strong computer skills (Microsoft applications).
