Corporate Relationship Executive
Job Description
• Maintain existing client relationships.
• Identify opportunities for cross-selling and upselling.
• Conduct regular client and broker meetings to ensure satisfaction and address complaints.
• Monitor portfolio loss ratio and provide detailed reports.
• Implement cost-saving initiatives through chronic disease management and digital delivery.
• Collaborate with the technical team to achieve target loss ratios for all lines of business.
• Consolidate business on monthly basis.
• Update renewal sheets and sales points weekly.
• Maintain relationships with AXA and clients/brokers.
• Efficiently handle complaints and resolve them internally and externally.
• Provide support to clients for internal functions.
• Conduct regular meetings with internal functions to improve AXA processes.
• Educate clients on the AXA operating model.
• Conduct onboarding presentations for new members.
• Contribute to team reporting and analysis.
• Implement digital cards to reduce physical card usage by 75%.
• Explore opportunities for B2B2E channel development.
• Acquire and maintain knowledge of AXA products.
• Perform additional duties as assigned by the manager.
Skills
Qualifications - Education / Certification • Bachelor degree in any field.
• 0-2 years of experience in relevant field.
Soft Skills & Behavioural Competencies
• Strong understanding of insurance principles and products is preferred.
• Excellent verbal and written communication abilities are essential.
• Ability to observe and analyze situations, as well as negotiate effectively, is valuable.
• Willingness to work collaboratively with both internal and external stakeholders is required.
• Effective time management skills are necessary.
Job Location Cairo, Egypt Job Role Other Years of Experience Min: 0 Max: 2
