Key Responsibilities:
- Lead consumer journey enhancements through omnichannel strategies
- Utilize insights & analytics to boost engagement
- Plan and evaluate consumer-facing activities
- Collaborate with agencies & markets for seamless execution
- Apply Agile methodologies to drive success
What You Need:
- Experience in consumer journey optimization
- Strong NPS management & insights expertise
- Knowledge of retail operations & footfall dynamics
- Strategic investment planning skills
- Agile & project management mindset