Role profile:
• Managing Antifraud through detecting and simulating the fraudulent acts, recommending preventive actions, eliminate repetition, resolve chronic issues, speed-up resolution of high-impact problems, early detect revenue leakage and eliminate their revenue loss impact.
• Responsible for analyzing data from different sources, implementing, and testing fraud behaviors and listing KPIs needed for detecting root cause and monetizing the revenue loss.
• Responsible for monitoring network KPIs and reporting abnormalities to the concerned teams for fixing.
• Enhancing operational tools for better detection and management the root cause of revenue loss to the market either fraud behavior or systems gaps.
• Creating and developing periodic ad-hoc reports for measuring KPIs and early detection of any fraud cases or revenue-effecting behaviors or problems.
• Ensuring that all services within the revenue assurance domain in technology are efficiently managed according to the highest possible quality level and latest design and efficient process.
• Automating solutions to enhance operational day to day.
• Excellent Agile and product management skills.
• Excellent SQL & Python experience.
• Good Experience in Network flow and Architecture for mobile and fixed network.
• Excellent communication skills
• Working under pressure.
• Fast learner and Self-dependent.
• Having creativity to initiate out of the box ideas targeting operational excellence.
• Excellent technical & Analytical skills.
• Excellent interpersonal and communication skills both oral and written mainly in English.
Must have technical / professional qualifications:
• B.SC of Communication Engineering, Computer Engineering or Computer science.
• Software development background.
• Min 5 years’ experience in analytics and telecom.
• Min 1 year experience in Agile. (is a plus)
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.