Call Center Intern - Summer Internship Program 2024
On-site Call Center Cairo, Cairo Governorate, Egypt
Description
Tagaddod is excited to announce our Summer Internship Program 2024, and we are seeking a motivated and enthusiastic Call Center Intern to join our team. As a Call Center Intern, you will have the opportunity to learn and contribute to the day-to-day operations of our call center while gaining valuable professional experience in a fast-paced environment.
Start Date: 1st of August, 2024
Responsibilities
Assist in handling customer calls Provide exceptional customer service by addressing customer inquiries and resolving customer issues Follow call center scripts and protocols to ensure consistency and quality in customer interactions Maintain accurate and up-to-date customer records in the company database Collaborate with team members to meet and exceed performance targets Assist in identifying areas of improvement in call center processes and propose solutions
Requirements
Fresh graduate with a degree in Business, Communication, or a related field Excellent verbal and written communication skills Customer-oriented mindset with strong problem-solving abilities Ability to work well in a team and adapt to a fast-paced environment* Proficiency in basic computer and office software applications
