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Job Title:


Business Intelligence Analyst

Job Description


Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.
We are looking for a Business Intelligence Analyst to join our team. Today.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. Not only that, but we provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
As a Sales Development Representative, you will help generate new business by qualifying leads and driving several outbound campaigns.
The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way, you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

The Business Intelligence Analyst leads decisions for customers and partners by supporting and providing data analysis of patterns and insights. You will mine data from a variety of data sources to support impactful recommendations to partners. These insights help solve mildly complex business problems, implement best practices, and optimize our performance. The Reporting Business Intelligence Analyst creates specifications for reports and analysis based on our needs and data available. The Analyst ensures processes are followed, and any fall out are addressed properly. You will receive mentorship on complex issues from more senior staff and management. Requires core knowledge of analysis solutions and domain languages. May need to be proficient in Customer Relationship Management (CRM) databases and Business Intelligence (BI) tools.


You will
  • Use core analytic solutions to support customer teams and improve efficiencies. Work on projects/matters of limited complexity in a support role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and data


  • Work and build internal relationships to ensure data is available for analysis and better business understanding


  • Interpret goals, trends, risks, and areas for improvement by collecting on important metrics and conclusions. Maintain integrity of reports and dashboards to allow business


  • Deliver data-driven recommendations to our teams


  • Support partners for forecasting, and to understand and compile impactful business questions


  • Support team members with ad-hoc reporting


  • Seek counsel and guidance from higher level business intelligence analysts.


  • You will receive guidance and mentorship on more complex projects/matters from higher level analysts and management.


  • You will manage your work and begin to gain exposure to some complex work with gained experience and reliable performance


You Have
  • Proficient knowledge of core analysis solutions (such as OLTP/OLAP data structures,, Tableau, Salesforce, Power BI, Business Objects)


  • Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.)


  • 0 – 3 years of related experience to reflect skills and talent necessary for this role preferred • May require general sales motion knowledge


  • May require general industry and demographic understanding in one of the following: hardware, software, SaaS, healthcare or industrial


  • Bachelor’s degree/diploma, or the equivalent, preferred. Degree/diploma in computer science, finance, or statistics/mathematics a plus


  • 2+ years of experience in data driven business insight recommendations, business analytics, dashboard design experience


Location:


EGY Cairo - MB1 Building, Raya Company, Maadi Technology Park, Lasilki Street

Language Requirements:


English (Required)

Time Type:


Full time

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