Essential Duties and Responsibilities
Small Business Counseling and Training:
Interview and assess client needs. Provide counseling or e-counseling that includes feasibility, financial, regulatory, and operational guidance, and technical assistance on the various aspects of starting and expanding a successful small business, including, but not limited to:+ Analyze the specific business and industry data in finance, marketing, management, and operations,
+ Guide the development of business plans and financial packages; calculating and interpreting historical and projected financial ratios
+ Prepare proforma cash flow and financial statements
+ Identify problems and areas for improvement
+ Provide guidance on expansion to include employment requirements, foreign markets, government contracting, and technology commercialization
+ Conduct quality-based assessments
+ Provide information on federal, state, and local regulations and programs
+ Provide guidance in loan packaging to pre-venture, start-up, or advanced-stage existing businesses
Develop a resource network to provide referrals to appropriate resources. Plan and market no- to low-cost training on subjects relevant to small business start-ups and growth. Recruit government, private, and public entities, businesses, and businesspersons to provide voluntary training. Evaluate programs' effectiveness and measure the impact of services provided. Assist in the transfer of university-based knowledge to the small business community. Ensure timely and accurate counseling data input into Center IC client information management system. Other duties as assigned by the State Office
Program and Small Business Advocate:
Promote the SBDC program and advocate for small businesses through presentations to communities and entities. Develop relationships with key stakeholders including, but not limited to, SBA, University Leadership, banks, chambers of commerce, economic development organizations, trade groups, educational institutions, legislators, and hosts. Develop appropriate advertising, promotion, and marketing materials.
Miscellaneous:
Attend regional and state meetings and conferences as required. Develop and provide specific information, reports, and/or special services as requested or required by the SBA/SBDC Administrators, the SBA Business Development Specialist, and the State Director of the
SBDC. Support area, state, and federal research projects concerning small businesses and disseminate results to the community.
Competency Statement(s) The requirements listed below represent the knowledge, skills, and/or abilities required to perform job duties at a high level.
Leadership Skills-the ability to influence, motivate, and elevate others to do more than they knew possible, as well as an ability to know when to lead and when to follow. Small Business Path-a clear understanding of taking an idea or concept and developing a solid plan to start, stabilize, grow, or expand. Emotional Intelligence-the ability to recognize and discern emotions to guide thinking and behavior to adapt to dynamic environments and collaborative teams. Interpersonal Relations- the ability to deliver exceptional customer service by exceeding the expectations of clients, stakeholders, and colleagues with every encounter. Consultation/Advising Skills - a keen ability to effectively analyze, interpret, and coach clients from various industries on multi-faceted business concepts to a positive outcome that directs their path to success. Must be able to help clients with all facets of the business planning process. Communication Skills- knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, proper grammar, and professional etiquette. Adept at website content management, digital marketing, social media networks, and blog engagement. Presentation/Facilitation Skills- ability to present, facilitate, and lead small and large groups with varying levels of expertise. Business Insight- keen ability to analyze, understand, and deal with a business situation in a manner that is likely to lead to a positive outcome. Personal Effectiveness/Time Management - the ability to strategically utilize time and resources to manage priorities, timelines, deadlines, and details under pressure, with accuracy, and to a high level of proficiency. Technical Capability-strong proficiency in fundamental office and computer equipment and software programs such as Microsoft Office Suite, CIC platforms, and cloud-based software applications. Teamwork Oriented - ability to effectively align within a collaborative effort to achieve common goals and outcomes and work for the good of the team. Adaptability- the ability to modify actions, direction, or approach to changing situations and expectations respectfully and professionally.
B.A., B.S., or Master's degree in Business Administration, Public Administration, or related field. In lieu of a degree, a minimum of five (5) years of experience in either business ownership, operations, or an equivalent combination of education and experience that demonstrates the knowledge, skills, and abilities for this position may be accepted.LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences.
The University comprises of nine institutions:
Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College
In implementing its mission, LSU is committed to:
Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and* Using its extensive resources to solve economic, environmental, and social challenges.
