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About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Scope:
This role will manage the processes within PSA BDP to achieve optimization and is constantly working on improvements
Responsibilities
*System development (all systems used by operations) with the knowledge of what is required globally and within the global PSA BDP strategy
*Taking responsibility and act accordingly there where needed ; Involve local, regional and/or global management.
*Demonstrating use of Performance Metrics and Improvement in Performance and pro-active monitoring of quality standards.
*Creating a sense of urgency and taking ownership when service levels are "challenged" and pro-active monitoring of quality standards. In doubt, taking proactive action and measuring country / team performance and sharing the outcome with local management.
*Taking corrective actions and communicating changes to be made within operations and systems. Also taking corrective actions and communicating changes to be made within source systems and PSA BDP Global systems in accordance with IT.
*Acting as a SME "Subject Matter Experts" for Egypt to raise the performance of people and systems within PSA BDP. Creating a sense of urgency and taking ownership in development of tools and reports to support operations and gain more productivity.
*Support sales in sales force system and reporting.
Key Competencies / Skills
Generic Standards
Functional Standards
Dimensions / KPI’s
Key Interfaces
Qualifications/Experience
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