Bilingual German/English Customer Service

NAOS CX seeks motivated and customer-focused individuals to join their team as Bilingual German/English customer service representatives. You will provide exceptional customer support to our German-speaking clients in this role. You will work with products recommended by Professional athletes and health experts, including high-quality vitamins, minerals, and whole-food-sourced nutrients from a world-renowned brand.

Key Responsibilities:

• Respond to customer inquiries and provide accurate information on time.
• Assist customers with product-related questions, technical issues, and general inquiries.
• Communicate with customers via their preferred channels, including email, phone, and live chat.
  

Requirements:

• Fluency in both German and English (written and spoken)
• 2-4 years of experience working in a customer-focused role.
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Attention to detail and ability to multitask
  
• Prior customer service experience is preferred

If you are a self-motivated individual passionate about customer service and fluent in both German and English, we would love to hear from you. Join our team at NAOS Solutions and contribute to our mission of providing exceptional customer support to our German-speaking clients.