NOK Human Capital is hiring Bilingual French-English Customer services representatives for a very well-known BPO company,
Our agents will be responsible for answering incoming communications from customers, consulting on products with compassion, or finding resolutions for their issues with a smile. Youll be the difference between a customer experience that is just average and one that is exceptional. Additionally, you will conduct research to provide accurate answers and resolve customer issues effectively.
Requirements:
Six months or more of customer services experience.
Graduates only (High school diploma or equivalent).
the ability to recognize, apply and explain your product or service knowledge.
C1 French Level & B1 English Level.
Egyptians only.
Benefits:
* Medical Insurance provided.
* Transportation provided.
* Very attractive package.
* Work Location: Maadi technology park.
* Rotational Shifts and days off.