Careers
At Anasia, we offer more than a job. We provide a long-term career and a chance to make a real difference. Whether it is in Sales, Customers Service, Accounting, Marketing, Logistics, HR, Admin or IT, we offer you an opportunity to grow the business and achieve personal success.
ANASIA is a firm where you will be expected to work hard, challenge yourself every day and provide our clients with service that is unmatched in its dedication to their needs. You will also receive the best training in the industry, have an opportunity where client responsibility and contact will come to you early in your career, and experience the thrill of delivering difficult work that is done well. We can achieve these standards because we demand excellence while recognizing that our employees are most effective when they enjoy a reasonable quality of life as well.
It takes work to find the right balance, and everyone does it differently, but at ANASIA we value the importance of all aspects of our employees’ lives. That is why our highly accomplished professionals choose ANASIA over many other opportunities for employment – and stay to make their careers here.
Job Details
Authorized Service Centers Supervisor*8/8/2024
Job Type: Full Time
Location: Cairo, Egypt
Category: Customer Service
Qualifications:
- Bachelor degree in business administration, management, or a related field.
- Proven experience in service center management or a similar supervisory role.
- Strong leadership and people management skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills to effectively collaborate with internal teams, service center partners, and customers.
- Solid understanding of service center operations, including repair processes, inventory management, and customer support.
- Analytical and problem-solving abilities to identify improvement opportunities and implement effective solutions.
- Knowledge of key performance indicators (KPIs) and the ability to analyze and interpret data to drive performance improvements.
- Familiarity with quality management systems, safety regulations, and compliance standards.
- Proficiency in using computer systems, databases, and software applications relevant to service center operations.
- Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.
Responsibilities:
- Assist in identifying potential service centers and evaluating their capabilities to provide quality services.
- Support in developing accreditation criteria and guidelines for service centers.
- Provide training and support to accredited service centers to ensure they meet company standards and guidelines.
- Collaborate with service centers to address customer complaints and ensure high levels of customer satisfaction.
- Support in implementing corrective actions to maintain compliance with company standards.
- Collaborate with ASC Manager to analyze data and identify areas for improvement in service center operations and performance.
- Assist in developing reports and providing insights to improve service quality and efficiency.
Human Resource (HR) Specialist*a day ago
Full Time | Manager | 5+ Yrs of Exp | 2 Vacancies | Human Resources (HR) | HR Policies | Employee Engagement | Compensation & Benefits
Location: Sheraton Heliopolis, Cairo, Egypt
Category: Human Resource
Qualifications:
Bachelor degree in Engineering. Fluent English & communications skills. 5 years of relevant experience in a Sales Management post. Excellent business related computer skills. Proven record of success in technical sales. Good knowledge of packaging technologies & equipment.
Responsibilities:
Applied Arts / Fine Arts or Equivalent bachelor is a must. 1-3 years of graphic design experience. Proficient in Adobe Creative Suite. Fluent spoken and written English. Strong Proficiency especially with design software such as Photoshop, Illustrator, InDesign. Solid understanding of layout, typography, color, and other design principles. Can work with brand guidelines, creative thinking, idea conceptualization. Familiarity with social media interfaces: Facebook, Twitter, Google+, etc... A keen eye for beautiful and interesting information design. A strong and clean visual design sense. Proven graphic designing experience. Strong portfolio demonstrating designs. Develop the overall layout for various branding projects. Hands-on experience with after effects, short videos is a plus.* JavaScript and jQuery knowledge is a plus.
