Oversee the full accounts receivable cycle, including invoicing, payment processing, and reconciliation.
Monitor and manage the aging of accounts receivable, ensuring timely collections and minimizing overdue balances.
Analyze and resolve complex billing and payment issues.
2. Data Analysis and Reporting:
Work with large datasets to identify trends, discrepancies, and areas for improvement in the accounts receivable process.
Prepare and present detailed AR reports to management, providing insights and recommendations for optimizing the collection process.
Develop and maintain key performance indicators (KPIs) to track and report on the effectiveness of AR operations.
3. Collections and Recovery:
Developed and implemented collection strategies, including collaboration with external partners and leveraging factoring solutions.
Collaborate with internal teams and external customers to resolve payment disputes and accelerate the recovery of overdue accounts.
Maintain detailed records of collection efforts and results.
4. Process Improvement:
Continuously assess and refine AR processes to improve efficiency and accuracy.
Collaborate with cross-functional teams to implement best practices and enhance overall AR performance.
Stay updated on industry trends and regulatory requirements to ensure compliance and optimal AR management.
5. Team Collaboration:
Liaise with other departments, including internal and external stakeholders, to ensure seamless communication and coordination regarding customer accounts.
Coordinate with the legal agency by sharing relevant data and following up on legal actions that need to be taken.
