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Application Support Engineer (Linux)



Egypt Full time R1445143 Egypt

Job Description



We are seeking a motivated and talented individual to join our team as an Application Support Engineer. In this role, you will be responsible for providing technical support for a wide range of applications, with a primary focus on databases, SQL languages, operating systems (Windows and Unix), API integration, and web servers. As a member of our team, you will have the opportunity to support and maintain various applications, including those built on .NET, Java, and React frameworks. This is an excellent opportunity for someone passionate about application support and eager to develop their skills in a dynamic and collaborative environment.

What to Expect:



· Provide Second Tier Support to IQVIA product and projects.
· Assist in troubleshooting and resolving application issues, ensuring optimal performance and availability.
· Develop and execute SQL queries to extract and manipulate data from databases.
· Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness.
· Collaborate with developers and cross-functional teams to identify and resolve technical issues.
· Document technical processes, troubleshooting steps, and best practices for future reference.

What We Are Looking For:



· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Strong knowledge of databases and SQL languages (e.g., SQL Server, Oracle, MySQL).

· Strong experience with operating systems such as Unix/Linux.



·

Proficiency in working with API integrations and web servers (e.g., IIS, Apache, Nginx).



·

Experience supporting applications built on .NET, Java, or React frameworks.



· Basic understanding of software development lifecycle and agile methodologies.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills to collaborate effectively with teams.

Bonus Points:



· Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
· Knowledge of scripting languages (e.g., PowerShell, Bash, Python).
· Familiarity with containerization technologies like Docker and Kubernetes.
· Understanding of networking concepts and protocols (TCP/IP, DNS, HTTP).
The Team: Our diverse and international team provides exceptional support to various projects in the Middle East and Africa. We value collaboration, innovation, and continuous learning. Working with us, you will have the opportunity to work on exciting initiatives and contribute to the success of cutting-edge applications across multiple industries. Join our team and be part of a dynamic and inclusive work environment where your skills and ideas are valued and encouraged.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at

Store and/or access information on a device 469 partners can use this purpose



Personalised advertising and content, advertising and content measurement, audience research and services development 538 partners can use this purpose



Use limited data to select advertising 432 partners can use this purpose



Advertising presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type or which content you are (or have been) interacting with (for example, to limit the number of times an ad is presented to you).

Create profiles for personalised advertising 355 partners can use this purpose



Information about your activity on this service (such as forms you submit, content you look at) can be stored and combined with other information about you (for example, information from your previous activity on this service and other websites or apps) or similar users. This is then used to build or improve a profile about you (that might include possible interests and personal aspects). Your profile can be used (also later) to present advertising that appears more relevant based on your possible interests by this and other entities.

Use profiles to select personalised advertising 348 partners can use this purpose



Advertising presented to you on this service can be based on your advertising profiles, which can reflect your activity on this service or other websites or apps (like the forms you submit, content you look at), possible interests and personal aspects.

Create profiles to personalise content 142 partners can use this purpose



Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content 125 partners can use this purpose



Content presented to you on this service can be based on your content personalisation profiles, which can reflect your activity on this or other services (for instance, the forms you submit, content you look at), possible interests and personal aspects. This can for example be used to adapt the order in which content is shown to you, so that it is even easier for you to find (non-advertising) content that matches your interests.

Measure advertising performance 489 partners can use this purpose



Information regarding which advertising is presented to you and how you interact with it can be used to determine how well an advert has worked for you or other users and whether the goals of the advertising were reached. For instance, whether you saw an ad, whether you clicked on it, whether it led you to buy a product or visit a website, etc. This is very helpful to understand the relevance of advertising campaigns.

Measure content performance 229 partners can use this purpose



Information regarding which content is presented to you and how you interact with it can be used to determine whether the (non-advertising) content e.g. reached its intended audience and matched your interests. For instance, whether you read an article, watch a video, listen to a podcast or look at a product description, how long you spent on this service and the web pages you visit etc. This is very helpful to understand the relevance of (non-advertising) content that is shown to you.

Understand audiences through statistics or combinations of data from different sources 321 partners can use this purpose



Reports can be generated based on the combination of data sets (like user profiles, statistics, market research, analytics data) regarding your interactions and those of other users with advertising or (non-advertising) content to identify common characteristics (for instance, to determine which target audiences are more receptive to an ad campaign or to certain contents).

Develop and improve services 361 partners can use this purpose



Information about your activity on this service, such as your interaction with ads or content, can be very helpful to improve products and services and to build new products and services based on user interactions, the type of audience, etc. This specific purpose does not include the development or i
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