Accounts Payable Officer - HSBC Bank Egypt

Role purpose

The role will manage local Procurement Operations and reports to Egypt Accounts Payable Lead, ensure effective management of country operations to ensure timely and compliant reporting. 

• Process all types of invoices related to departments/branches within agreed SLA and in accordance with policies/procedures.
• Ensure that Accounts Payable SLA is met, and payments are made on time to suppliers.
• Follow up on PO invoices pending Business receipt.
• Ensure that PO Compliance is adhered to and immediately report any breach.
• Raise a flag whenever Procurement bypass is encountered and promote proper sourcing channels.
• Control the bank spend by ensuring that all invoices are in line with group FIM Policies and Procedures.
• Ensure controls are in place to counter fraud, incorrect and duplicate payments, as well as reporting any incorrect payment made then follow up until it is recovered.
• Ensures integrity and accuracy of financial transactions recorded in Accounts Payable systems.
• Respond to related internal and external customer inquiries as well as resolving issues of a non-routine nature.
• Escalate any breach, unusual activity or adverse trend.
• Handle any complaint raised by Business.

Accountabilities for Business, Customers and Stakeholders

• Timely and accurately processing of invoices to avoid any negative impact on Business.
• Supporting business and raising their awareness
• Effective collaboration with business encountering non-routine incidents or in solving issues.
• Maintain a customer driven service, whilst critically reviewing and challenging non-standard requests.
• Support on escalated queries and complaints to drive fair outcomes and high levels of customer service.
• Providing high quality service against published service level agreement in line with FIM, Policies and Procedures.