Account Manager
Cairo, Zamalek, EG Full-Time
Account Manager
The Big Picture
DigiSay is a leading MPN (Multi-Platform Network) in the MENA region that has diversified its portfolio of services to be specialized in the media sector but aiming for those services to be scalable and technology-based. DigiSay’s objective is to become one of the biggest digital media companies in the EMEA region using technology and targeting the global market and making sure it’s a great place to work for.
We are a content network that has been pioneering and evolving in the content distribution space for our partners since 2011. As an integrated content distribution network we are continuously evolving our offering and our team with a firm belief that diversity of talent delivers diversity of ideas and values.
We are privileged to partner with a group of content partners and platforms that are considered household brands both local and global, including: YouTube, Facebook, Anghami and a variety of TV networks, production companies, artists and online creators.
About the role
We are looking for someone with a fresh mind who is energetic and eager to learn. Previous knowledge and work on social media and digital media platforms will be very useful.
The environment is fast paced, varied and exciting and we are looking for someone who is energetic, creative and passionate about the content industry.
Requirements
Bachelor's degree in marketing, mass communications or any related field 2-4 years of experience Excellent communication and problem solving skills. Excellent command of spoken and written English and Arabic. Detailed oriented, excellent planning and analytical skills. Willing to embrace new technology and social media. The ability to deal with client’s needs and turn them around quickly and efficiently Proficiency in MS Office and G-Suite
Responsibilities
Arranging meetings and liaising with clients to understand their requirements Developing and maintaining a close relationship with clients Resolving complaints and preventing additional issues by improving processes. Collaborating with internal departments to facilitate client need fulfillment. Writing weekly status reports to keep the clients updated Offering creative ideas to your team to further develop your client and be able to express it clearly verbally and in writing Conducting research on relevant industry players to build your plans and proposals to clients* Assisting in different projects or ad-hoc tasks the account management team takes on
