Purpose of the Job
Drive business growth by acquiring new clients and managing existing accounts. Exceed sales targets through effective prospecting, negotiation, and closing of deals.
Build strong customer relationships, understand their needs, and provide tailored solutions to position Aramex as the preferred logistics provider.
Job Description
- New Business Acquisition: Proactively identify and target new business opportunities to expand the customer base.
- Account Management: Build and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty.
- Sales Targets: Meet or exceed assigned sales targets through effective prospecting, negotiation, and closing of deals.
- Solution Selling: Understand customer needs and tailor solutions to meet their requirements, demonstrating value for business and goal alignment and positioning Aramex's services as the best fit.
- Translates customer strategy into meaningful opportunities of value for Aramex
- Market Research: Stay updated on industry trends, competitor activities, and market dynamics to identify potential business opportunities. Network with industry peer group and other internal affiliates to roll out best proven practices, as relevant.
- Sales Strategies: Develop and implement effective sales strategies and action plans to maximize revenue growth.
- Sales Pipeline Management: Manage the sales pipeline, track progress, and provide regular reports on sales activities and forecasts.
- Customer Service: Provide exceptional customer service, ensuring prompt resolution of inquiries and addressing customer concerns.
- Collaboration: Work closely with cross-functional teams, including business development, account managers, operations, customer service, and finance, to ensure seamless service delivery.
Job Responsibilities - Experience and Education
- Bachelor’s degree in business or any other field
- 2-3 years of proven sales experience, preferably in the logistics, transportation, or related industry with focus on e-commerce vertical
- Fluent in English. Additional language a plus
- Proficiency in MS Office (Excel, Word, PowerPoint and Outlook)
- Customer centric with strong analytical skills.
- Excellent interpersonal, negotiation and communication skills
- Business oriented and target driven persona.
Leadership Behaviors
Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate & break silos
Execution & Accountability
Growth mindset
Innovation
Inclusion
External focus
Skills
Influencing Skills
Communication Skills
Customer Centric
Negotiation Skills
Interpersonal And Relationship-Building Skills
Consultative Selling
Cross Functional Relationship Management
Strong Business Acumen And Industry Knowledge
