IATA Foundation

حول هذه الدورة

Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent. Improve your customer service and sales skills in order to better advise clients about when and where to travel based on their needs. Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfill all necessary travel requirements.

مناطق تحسين مسيرتك المهنية

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.

ما الذي سوف تتعلمه؟

  • The travel and tourism industry and the working environment for travel professionals
  • Geography and industry codes
  • Travel documents and the airline passenger experience
  • Air transport products and services
  • Rail, hotel, car rental, cruise and tour products
  • Customer service principles
  • Airfares and ticketing
  • The Amadeus system functionality

التعليمات

المتطلبات الأساسية
A good knowledge of English. An interest in a professional career in the travel and tourism industry
المدة
3 Months
من يتعين عليه التسجيل؟
  • 12th Grade Studying & 12th Grade completed Students
  • Working Professionals

لمحة عامة

Syscoms College
نوع الدرس:
دورة تدربية معتمدة‎
نمط الدراسة:
قاعة دراسية
المكان:
Abu Dhabi, Dubai & Al Ain
التكاليف:
5,000 درهم إماراتي
الشهادة:
Syscoms Certificate by Ministry of Education
التاريخ:
28/03/17


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