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As Room Service Waiter you need to ensure the effective delivery of in-room dining services to guests of the hotel. Your key duties and responsibilities will be to ensure that the in-room dining service is delivered in line with the brand service standards, that orders are delivered on time having been thoroughly checked, and that tray clearanceis done quickly. Additionally you will be required to fully participate in departmental training sessions to improve personal skills and service levels, interact with guests in an upbeat and friendly manner in order to maximize satisfaction, and capitalize on the returns to the hotel.
• High School diploma
• Previous experience in a Food & Beverage/Restaurant role
• Passion for teamwork
• Excellent guest service skills
• Ensures that the workplace remains clean and tidy and safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used
• Approach and interact with guests with confidence and ease.
• Communicate effectively with customers, co-workers and supervisors.
• Interact with other employees and other departments.
• Maintain professional internal/external guest service.