Training Manager

Training Manager – Bahrain

We have been retained by an international client that are looking to strengthen their team with a Training Manager. The Training Manager is responsible for developing, implementing, and overseeing training programs for all hotel staff. The goal is to enhance employee skills, knowledge, and performance to ensure exceptional guest experiences and operational excellence.

We are looking for someone that is well-rounded with high energy and a great personality.

Responsibilities included but not limited to:

• Develop, implement, and oversee training programs for all hotel staff to enhance employee skills, knowledge, and performance, ensuring exceptional guest experiences and operational excellence.
• Identify department and individual training requirements through comprehensive Training Needs Analysis.
• Set up departmental training by training representatives from other departments to conduct on-the-job training regularly, ensuring close supervision and coordination.
• Monitor post-training performance and attitudes of participants in collaboration with department heads or supervisors.
• Design and implement the hotel's Annual Training Program, including course outlines, instructional materials, and evaluation tools.
• Facilitate engaging training workshops and sessions, utilizing external trainers when necessary.
• Coordinate on-the-job training for new hires and existing staff to ensure effective knowledge transfer and skill development.
• Monitor and evaluate the effectiveness of training programs through feedback and performance assessments. Manage logistics for training sessions, including scheduling, venue selection, and material preparation
• Stay updated on industry trends and best practices in training and development, making necessary adjustments to programs.
• Assist in preparing HR documents, such as job descriptions and performance appraisal tools, to align training initiatives with organizational goals.
• Aid in the recruitment process by developing assessment tools and participating in candidate evaluations.
• Prepare and distribute training reports to management, outlining participation, outcomes, and areas for improvement.
• Oversee training programs for apprentices, ensuring compliance with hospitality standards and providing opportunities for skill advancement.
• Ensure the training office and resources are well-maintained and equipped for effective training delivery.
• Represent the hotel in professional associations and training-related events.
• Collaborate with employees to create individualized career development plans.
• Conduct comprehensive orientation sessions for new hires to ensure a smooth onboarding experience.
• Develop and manage internship programs to provide practical training for students and recent graduates.
• Implement a buddy training system where experienced employees assist new hires during their onboarding process.
• Manage e-learning platforms and resources effectively.
• Perform other tasks as assigned by the superior.

Qualifications & Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience as a Training Manager or in a similar position in the hospitality industry
• In-depth knowledge of training methodologies and instructional design.
• Outstanding communication and interpersonal abilities.
• Skilful in assessing training requirements and evaluating the effectiveness of training
• programs.

Salary Package:

• BD 1200 + housing, expat benefits (no schooling). Only spouse relocation