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Title: Student Experience Manager (Registry and Progression)


Who we are


Great minds. Innovative solutions.


Be part of a vibrant community that celebrates over 200 years of academic excellence, world-class research, and impactful innovation. Located in the dynamic Bahrain Bay, the University of Strathclyde, Bahrain, offers the same high standards of academic excellence and pioneering research that our Glasgow, UK campus is renowned for.


We currently provide eight undergraduate programmes in Engineering, Science, and Business, with future phases set to expand our offerings in research and innovation. As a leading international technological university, our mission, inspired by our founding principle as ‘a place of useful learning,’ is to make a positive difference in the lives of our students, society, and the world.


Main Activities/Responsibilities:


1. Manage registration operations, including complex systems and processes which impact across Faculties and Professional Services to support the registration process.


2. Manage the administration of all University of Strathclyde, Bahrain students. This will entail liaison with relevant stakeholders, including students, academics, and any external bodies, ensuring an efficient service is provided.


3. Support Faculty colleagues with expertise in a broad range of issues associated with student transition, progression, and retention. 


4. Ensure documentation and web pages accurately reflect each stage of the student journey and are up to date, accurate and accessible, continually reviewing to ensure these meet requirements.


5. Be familiar with the University’s Degree Regulations, providing the faculties and students with relevant regulatory advice and guidance on the interpretation of Regulations.


6. Provide effective line management to a group of team managers/leaders to both support and challenge performance levels and ensure the effective cascading of line-management approaches.


7. Through the Head of Admissions and Student Lifecycle Services, recommend and progress development of systems to ensure the effective support of registration activities.


8. Ensure that staffing resources are effectively and flexibly deployed to deliver high standards of support and customer services, managing resources proactively to meet seasonal demands.


9. Lead on special projects related to student communications, registration and student lifecycle activities as required, attending ad hoc meetings as required.


10. Work with Student Systems and Data, and colleagues across the University to ensure the online registration processes meet requirements.


11. Undertake student progress monitoring throughout each academic year, supporting the Strath Life Co-ordinator to monitor results and the progression of students from one year to the next. This exercise involves interpreting students’ individual programme results, to see how they fit within the Regulatory framework for their degree, assigning a progression decision and providing guidance/support to students regarding their progression.


12. Within the regulatory framework, identify and support qualifying students to graduate for the summer and winter graduation ceremonies and in-absentia graduation, giving appropriate advice to those who do not qualify at that time.


13. Regularly review, audit, and assess team performance and quality of services to ensure high standards are achieved and maintained and examples of good practice are disseminated.


The University of Strathclyde, Bahrain is a socially progressive institution that strives to ensure equality of opportunity and celebrates the diversity of its student and staff community. Strathclyde is people-oriented and collaborative, offering a supportive working culture with a deep commitment to our equality and diversity.


We strongly encourage applications from candidates of all backgrounds, including women, minorities, and individuals with disabilities.


Qualification Required


Bachelor’s degree in related field or significant relevant experience.


You’ll be rewarded with:


- Financial Rewards: We provide attractive financial packages, including competitive salaries and relocation support for employees.

- Work-Life Balance: We are dedicated to enhancing healthy work-life balance for our employees.

- Family Friendly Benefits: We offer a variety of enhanced family-friendly benefits to support our employees in balancing work and family responsibilities.

- Career Development: Our commitment to personal development is reflected in initiatives such as professional courses, subsidised educational programs, coaching and mentoring, leadership development, and access to our library.

- Health & Wellbeing: We place high importance on the safety, wellbeing, and health of all our staff.


Application Procedure


Please visit Strathclyde’s vacancies portal and complete an application form. You should also submit a Curriculum Vitae (CV) and a covering letter detailing the knowledge, skills and experience you think make you the right candidate for the job.


Join us and be part of a legacy of excellence and innovation.


The University of Strathclyde is a leading international technological university based in the centre of Glasgow. Inspired by their founding principle as ​‘a place of useful learning’, their mission is to make a positive difference to the lives of their students, to society and to the world.

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