Job Objective:
Contribute to the revenue growth by developing and managing Batelco’s product portfolio for Enterprise Customers and Consumers. Identify opportunities for developing and enhancing Batelco products. Manage end-to-end design and development of products and services.
Responbsilties
Financial
• Develop and manage products for Enterprise customers and Consumers to meet Business plan and revenue targets
• Track and report adherence to the Product Development / management budget, highlight deviations in time.
Operational
• Conduct market sizing and consumer analysis to provide inputs for developing Product and Service Strategy
• Conduct market research to determine customer needs, identify new services/ products, innovation opportunities, leading technologies in the market to generate ideas for new business opportunities
• Assess market competition by comparing the Batelco's product to competitors' products
• Assess feasibility of introducing new products/ services, integrating new leading technologies into existing product concepts
• Assess market adoption potential for launching new products and services
• Forecast consumer requirement and analyse the need for expansions on network coverage due to new product development
• Design specifications for new products and services. Create and finalise the technical requirement documents for product development
• Prepare and track adherence to the product delivery plan
• Lead the team of technicians for Product development. Conduct user acceptance test for launching product/ service
• Evaluate performance of product/ services. Identify potential improvement opportunities in existing products
• Liaise with Marketing & communication team to prepare campaigns for products & services
• Identify and liaise with Procurement for on-boarding partners for providing Service support
• Serve as a subject matter expert in own work area / sub-function / function and provide guidance to team / peers and support in the achievement of operational targets
• Undertake initiatives to improve processes in assigned area of work
• Guide team / peers in meeting delivery timelines and performance expectations
• Ensure that team / peers adhere to company policies and legal regulations.
People
• Take ownership for attending the trainings as per the plan
• Take ownership for completing PMS process, employee engagement surveys in time
• Continuously share the knowledge and understanding of the telecom industry and business trends
• Motivate and build a healthy work environment within the team. Provide support in resolving work related / other concerns in an effective manner.
