About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils.
Duties & Responsibilities
Deliver food orders from the kitchen to customers’ tables rapidly and accurately
Act as the contact point between Front of the House and Back of the House staff
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
Ensure food is served in accordance with safety standards
Check in with customers and take additional orders or refill water, as needed
Remove dirty dishes and utensils
Answer guests’ questions about ingredients and menu items
Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
Make sure families with young children get kids menus and special silverware sets
Make coffees and teas when ordered
Set up mise en place for stations in the back area ready for service
Stock and rotate stock
What you bring
Physical stamina and strength to handle large dishes and trays and to stand for extended periods of time
Ability to multi-task
Good communication skills
Strong interpersonal skills
Ability to work nights and weekends
Experience in an entry-level role in a restaurant setting
Previous experience as a food runner is a plus