Receptionist -5*Hotel

Key Responsibilities:

• Greet and welcome guests, visitors, and clients in a professional and friendly manner.
• Handle check-in and check-out processes, utilizing Micros for billing, payments, and transactions.
• Answer, screen, and direct incoming calls to the appropriate departments.
• Maintain front desk operations, ensuring it is organized and presentable at all times.
• Provide accurate information and assistance to visitors and clients.
• Assist with reservations, bookings, and schedule management when needed.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Coordinate with various departments to ensure a smooth guest experience.
• Assist with administrative tasks such as data entry, filing, and document management.
• Handle basic troubleshooting and inquiries related to the Micros system.
• Monitor and maintain office supplies and inventory.