Colleague Outlet Supervisor
Job Description
We’re currently seeking for passionate and dynamic guest focused Food and Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Colleague Outlet Supervisor you are responsible to supervise and coordinate all aspects with regard to the smooth functioning and operation of the Colleague Dining Outlet, monitoring the menu and food quality, liaising with the catering provider, submitting feedback and suggesting for improvement. Your role is to ensure that cleaning and hygiene standards are adhered to and will include key responsibilities such as:
• Organize, plan and control the day-to-day operations of the Colleague Dining Outlet
• Maintain HACCP cleanliness and hygiene standards
• Check-up of food quality, presentation and set-up of buffet and salad bar on every meals
• Note colleagues food complaints and suggestions to be attended to and resolve to report to the Human Resources and Food & Beverage Department
• Assist in the planning of menus and organize the duty roaster
• Suggest measures to minimize operational cost while carrying out monthly inventories of stores, equipments, etc
• Maintain and prepare food store requisition for Colleague Dining Outlet
• Be responsible for timely meal service as per timings outlined for Colleague Dining Outlet
Skills
Education, Qualifications & Experiences You should ideally have a degree in the hospitality field with experiences in a similar role. You must also have fluency in both written and spoken English and previous experience in minor leadership and supervisory roles are a definite plus.
Knowledge & Competencies
The ideal candidate will be service oriented and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Manama, Bahrain Located in the heart of Manama’s bustling financial district, Downtown Rotana is ideally situated for both business and leisure travellers within walking distance of local businesses, historic sites and the famous shopping hub of Manama Souq. Bahrain World Trade Centre and Bahrain Financial Harbour are only a few minutes’ walk away and Bahrain International Airport is just a 20-minute dr... ive. The 26-storey hotel boasts floor-to-ceiling windows throughout offering commanding views of the city. All 243 rooms and suites are furnished to the highest degree, giving guests the cosiness and warmth of home, as well as the splendour and modern five-star that can only be offered at Rotana. Four distinctive food and beverage venues including Teatro Downtown bring an elevated dining experience to the city. In addition 1,250 sqm of meeting space including a ballroom with natural daylight and a spacious pre-function area, seven meeting rooms and a business centre provide meeting and event solutions for all requirements. Guests with recreation in mind can access Bodylines Fitness & Wellness Club, exercise in the fully equipped gym or take a dip with a view in the rooftop swimming pool.
