Clinic Receptionist

Job Summary:

We are seeking a highly organized and personable Clinic Receptionist. The ideal candidate will possess exceptional communication and customer service skills, with a genuine passion for creating a warm and welcoming experience for the clients. As the first point of contact for our clinic, you will play a vital role in upholding our commitment to providing outstanding service and exceeding client expectations.

Key Responsibilities:

• Greet clients warmly and professionally, ensuring a positive and memorable first impression
• Answer phone calls promptly and courteously, effectively directing inquiries to the appropriate department or team member.
• Schedule appointments efficiently, managing the clinic's calendar with flexibility and attention to detail
• Conduct smooth and efficient client check-in procedures, updating client information accurately within our electronic medical records system.
• Process payments and issue receipts with accuracy and professionalism.
• Maintain a clean, organized, and inviting reception area that reflects the high-quality aesthetic experience.
• Assist with various administrative tasks, including filing, data entry, and record-keeping, ensuring all information is maintained securely and confidentially.
• Collaborate effectively with other team members to ensure the seamless and efficient operation of the clinic.
• Maintain the strictest confidentiality of all client information in accordance with relevant data privacy regulations.

Qualifications:

• High school diploma or equivalent.
• Prior experience in a medical or healthcare setting is highly preferred, with a strong interest in the aesthetics industry a significant advantage.
• Proven ability to multitask effectively and thrive in a fast-paced environment.
• Strong attention to detail and exceptional organizational skills.
• Fluency in both Arabic and English, both written and spoken, is essential.