About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
We are seeking a detail-oriented, reliable, and experienced restaurant supervisor to join our growing team.
In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.
Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
What you will do
-Oversee all front and back of the house restaurant operations
-Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
-Maintain quality control for all food served
-Analyse staff feedback to improve the customer’s experience
-Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
-Oversee health code compliance and sanitation standards
-Seek ways to cut waste and decrease operational costs
-Train new employees and provide ongoing training for all staff
What you bring
-Hospitality management, restaurant practices, beverage and wine qualifications
-Significant work experience in restaurants and bars and the hospitality industry
-Strong working knowledge of food and beverage service
-Ability to use restaurant management software
-Strong leadership skills
-Decisive and critical thinker
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.