Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Main Responsibilities
-Attend and board vessels as directed by the respective Manager, adhering to Wilhelmsen Standard of Operation and Customer requirements.
-Facilitate inward and outward immigration/customs clearances. --
-Collect and process ship documents from terminals as required during port calls.
-Deliver Cash to Master aboard vessels in port.
-Assist with inward clearance at Anchorage alongside Customs Officers.
-Conduct email communication (in Arabic) with Port Authorities, Customs, and Immigration for various ship-related permissions. -
-Prepare Arabic letters and documents for specific requirements.
-Coordinate with Government offices and the Chamber of Commerce for approvals and attestations.
-Visit vessels as required, ensuring compliance with Standard of Operation and Customer Requirements, while verifying with master's that all husbandry, vessel, and cargo needs are addressed.
-Understand and relay cargo-related requirements to the Manager and other relevant stakeholders.
-Arrange sign-on/sign-off procedures, shore passes, or gate passes for crew and guests as instructed.
-Utilize the Operating System WASP as a reporting tool in line with Standard of Operation Procedures.
-Provide detailed reports on ship arrivals, departures, cargo operations, and Statement of Facts (SOF).
-Ensure mobile phones hired to vessels are accounted for and signed by Masters.
-Exchange required documentation with master's during vessel arrival and departure.
-Process Ship Departure Certificates and Cargo Handling Forms (Pre-arrival and post-departure).
-Adhere to Company Personal Protective Equipment Standards while working in ports and onboard vessels.
-Uphold Quality, Health, Safety, Security, and Environmental standards within the scope of responsibilities.
-Ensure safe and efficient transportation of Ships Agency crew and other personnel linked to company activities whenever necessary.
-Report leads, business opportunities, and relevant port updates to the Manager.
-Support the Operations Department with vessel operations, service coordination, and customer communication via email.
Qualifications
What we can offer