About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
The Assistant Director of Engineering will Assist the Director of Engineering in all aspects of hotel building maintenance including electrical, plumbing, steam, gas, fire & safety, HVAC, refrigeration, interior, FF&E, paint and decorating, and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
What you will do
Supervise and coordinate the daily operations of the engineering department, ensuring efficient maintenance, repair, and improvement of resort facilities.
Manage, train, and motivate engineering staff, fostering a positive work environment and promoting a culture of continuous improvement.
Coordinate and oversee capital projects, renovations, and new construction projects to enhance resort facilities and guest experience.
Ensure the resort adheres to local and international safety, environmental, and building regulations, conducting regular inspections and addressing any issues.
Assist in developing and implementing strategies to improve energy efficiency, reduce waste, and promote sustainability throughout the resort's operations.
Monitor and manage departmental budgets, controlling costs while maintaining the quality of services and facilities.
Respond to guest concerns and feedback related to engineering issues, collaborating with other departments to ensure timely resolution and guest satisfaction.
Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook.
Work harmoniously and professionally with co-workers and team members.
What you bring
A bachelor's degree in engineering, facilities management, or a related field.
At least 3 years of experience as Department Head/Assistant Division head, preferably within 5 Star luxury hotels or resorts.
In-depth knowledge of building systems and infrastructure, including HVAC, electrical, plumbing, and fire & life safety systems. Highrise building maintenance experience is preferred.
Requires knowledge of and the ability to operate computer equipment and various system application on the computers.
Proven ability to lead and motivate diverse teams, promoting teamwork and achieving operational excellence.
Strong experience in managing capital projects, renovations, and new construction projects.
Proficiency in managing departmental budgets and controlling costs while maintaining high-quality services.
Excellent interpersonal, communication, and problem-solving abilities to engage with guests, staff, and stakeholders effectively. Must be fluent in English andability to communicate in Arabic is preferred however not mandatory.
A successful candidate will have a flexible schedule, ability to work weekends and holidays.