Helps prepare business plans and goals.
Maintains long term relationships with key client decision makers and frequently monitors political, management and other changes within the client organizations to preserve and protect the Company's relationship with the client.
Supports all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Works on identifying revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources.
Works on identifying successful account retention and defense strategies to ensure business is retained.
Maintains an awareness of all moderately complicated claim related matters and assists claims personnel in the negotiation of equitable claim settlements on behalf of clients.
Maintains meaningful working relationships with insurers through regular contact and liaison to better serve clients.
Works on developing thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments to better advise professional colleagues and clients.