running of the core product service, including operational and vendor management ... operating standards to our agreed service levels. Team/Role Overview: BTSS ... is a global service...
. About the Role : As customer service Quality analyst, you are responsible ... responsible for identifying areas of service improvements and developing programs that ...
: Operations: Monitors and keeps the service level agreed with the business ... . Proposes opportunities to optimise our service delivery using Global guidelines as ...
into actionable insights to improve service delivery Responsibilities: Conduct sanity check ... , ensuring a high level of service. Issue Resolution: Perform in-depth ...
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