Learning & Development Manager

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Role:

• Responsible for implementing and leading learning initiatives within the hotel to establish a culture of continuous learning, development, and improvement.
• Develop and update technical training manuals and tools required by domain.
• Train departmental trainers.
• Ensure that departmental training schedules are established each month in advance.
• Coordinate training activities with the General Manager and Department Heads.
• Oversee the induction process and programs.
• Ensure the completion of all training sessions.
• Identify strategic partners for the development and delivery of training, as needed.
• Promote online learning within the hotel.
• Track participants attending external courses and training.
• Implement skill development, mentoring, and coaching programs to enhance employee competencies.
• Lead talent management programs and identify high-potential employees to support their career progression within the company.

• Significant experience in a similar position in training management and skills development.
• Proficiency in office tools and training management software.
• English required

• Ability to conduct training sessions and engage teams.
• Ability to manage training projects from start to finish.
• Excellent organizational skills and priority management.
• Strong communication and interpersonal skills.