Head of Ocean Freight
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Global Forwarding Freight – Algeria has an opening for an Head of Ocean Freight where you will co-ordinate, control, plan and manage all aspects within the Import and Cross Trade procedure. The Customer Relations Controller is a vital link within the supply chain process and must have extensive knowledge on both local and destination requirements. Join us now in connecting people and improving lives.
In this Head of Ocean Freight position
- You will manage ocean freight forwarding processes and activities for internal and external customers.
- You will perform assigned tasks of generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
- Under guidance, you will gather input for the freight control center and details, information, and instructions for the operations team.
- You will perform tasks to support the determination of freight rates on incoming and outgoing materials and products.
- You will gather and provide information for customer visits to maintain close business relationships with existing clients and enhance customer retention.
- You will record information and data for shipping tenders.
- You will enter data, share information, and support shipment documentation for freight forwarding.
- You will collate data and draft reports and updates for account performances to support other team members.
- You will follow defined processes, systems, and methods for the delivery of assigned tasks.
In area of OFR product:
- You will create and/or confirm transport orders, and perform and optimize bookings.
- You will prepare, control, and distribute all required Import/Export documents.
- You will identify performance issues of suppliers and propose solutions to improve performance.
- You will update Customs shipment information and physical status, and resolve customer issues and incidents.
Now, here’s what we need from you
- A Diploma in the field
- Minimum 7 – 10 years experiences
- Experienced in routing, shipping, and carrier management, including third-party logistics and ground transportation.
- Skilled in managing full container load (FCL) and less than container load (LCL) shipments, with expertise in cold chain logistics.
- Proficient in preparing and handling Bills of Lading and ensuring compliance with import/export regulations and customs brokerage procedures.
- Strong command of English, with the ability to effectively track shipments and update customs information.
- Adept at using Customer Relationship Management (CRM) systems and handling telecommunications.
- Competent in budget management and proficient in Microsoft Excel.
- Knowledgeable about technology trends, DPDHL business processes, and stakeholder management.
- Capable of gathering and incorporating feedback to improve processes and performance.
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than 30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization
DHL Global Forwarding will only employ those who are legally authorized to work in Algeria. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role
