https://bayt.page.link/6zAzFdYMXqkYoiRd8
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

Front Office - Front Desk Agent



Job Description



Job Summary:
As a Front Office - Front Desk Agent, you will be responsible for providing friendly and efficient customer service to guests, handling all guest inquiries and requests, managing reservations, and ensuring a smooth check-in and check-out process.
Job Responsibility:
1. Greeting guests and assisting with their check-in and check-out processes.
2. Managing reservations and room assignments.
3. Handling guest inquiries and requests promptly and professionally.
4. Providing information about hotel facilities, services, and local attractions.
5. Processing payments and maintaining accurate guest accounts.
6. Coordinating with other hotel departments to ensure guest satisfaction.
7. Handling any guest complaints or issues effectively and escalating when necessary.
Candidate Requirements:
1. Previous experience in a customer service role, preferably in a hotel setting.
2. Excellent communication and interpersonal skills.
3. Ability to work well under pressure and handle multiple tasks simultaneously.
4. Strong organizational and time-management skills.
5. Proficiency in using hotel management software and other relevant computer programs.
6. Flexibility to work shifts, including evenings, weekends, and holidays.

Skills



Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work well under pressure
- Proficient in using office equipment and software
- Multitasking abilities
- Attention to detail
- Problem-solving skills
- Ability to remain calm and polite in stressful situations
- Knowledge of basic administrative tasks
- Basic math skills
Job Location Oran, Algeria
لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.