الوصف الوظيفي
Job Summary:As a Captain - Food & Beverage, you will be responsible for overseeing the operations of the food and beverage service within a venue. Your main duty will be to ensure the highest level of customer satisfaction through efficient service delivery and staff management.Job Responsibility:- Supervise and coordinate the activities of the food and beverage service staff- Ensure proper set-up of tables and dining areas according to standards- Greet and assist customers in a friendly and professional manner- Take and relay food and beverage orders accurately- Monitor customer satisfaction and respond to inquiries or complaints promptly- Train and mentor new staff members- Maintain inventory of supplies and equipment- Collaborate with the kitchen staff to ensure timely and accurate food deliveryCandidate Requirements:- Proven experience in a similar role within the food and beverage industry- Strong leadership and communication skills- Excellent customer service skills- Ability to work well under pressure in a fast-paced environment- Knowledge of food and beverage operations and procedures- Attention to detail and organizational skills- Flexibility to work in shifts, including weekends and holidays
