Finance Manager

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

We are seeking a Manager, Corporate FP&A to contribute meaningfully to planning, analysis, reporting, and strategy in support of our rapidly growing organization. This person will partner with key stakeholders across the organization and be responsible for implementing and driving process improvements, delivering value-added business analysis, as well as defining and reporting meaningful financial and operational metrics that lead to insightful business decision-making. This is a great opportunity for someone interested in a high impact FP&A role with a company that offers opportunities for growth and development.

• Manage and coordinate the development of annual and recurring forecasts, focusing on the underlying business drivers and key financial and operating metrics to align long-term objectives
• Lead the preparation, consolidation, variance analysis, and communication of deliverables of the monthly close cycle, partnering closely with FP&A and Accounting to ensure accurate forecasts are achieved
• Partner with key stakeholders across the organization, including within Finance and Accounting, Investor Relations, and Corporate Development, to provide narrative insights on current and expected future performance
• Be a subject matter expert across key financial data and customer metrics, with the ability to synthesize inputs and connect insights, and partner cross-functionally to seek out opportunities for process improvement and automation
• Build and scale financial models to support business decisions by assessing historical trends, structuring and extracting data, and designing forecast drivers to support models
• Support in the production of monthly, quarterly, and annual financial results and deliverables to the executive team, the Board of Directors, and investors
• Provide analytical, financial modeling, and decision making support for ad-hoc and special projects

• 7-10  years of FP&A experience, ideally in a SaaS company
• Demonstrated experience using financial systems, ideally with NetSuite and Anaplan
• Advanced proficiency in financial modeling and analysis techniques
• Strong drive for data integrity, building processes, and reaching solutions from scratch
• Growth mindset with demonstrated ability to learn quickly
• Excellent communication and presentation skills, attention to detail, and a sense of urgency

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.