Value Added Services (VAS) team is looking for a data-driven and result-oriented business leader to expand exchange services charter for Indian customers.
A successful candidate will build solutions by leveraging existing business partner relationships and will forge new synergistic relationship. He/She will be a self-starter, embraces ambiguity and operates with significant autonomy with senior leaders.
This role presents a significant opportunity to create and scale a new to launch new categories from scratch in a rapidly growing space for Amazon India customers. It requires the candidate to demonstrate strong commercial acumen and robust business development & relationship management skills.
Key job responsibilities
• Design the overall engagement strategy with multiple categories availing exchange
• Work closely with internal teams to onboard new categories on exchange
• Negotiate and close commercial agreements with brands/partners and implement solutions that drive service adoption
• Engage with business partners to complete business deals on exchange inventory
• Own P&L for Exchange business
• Develop exchange partners to grow YoY and improve profitability
• Share inputs with leaders to reduce business waste and improve profitability in the ecosystem
• Set up and own business review mechanism with category and partners
• Influence product roadmap to address the needs of Brands/Sellers by working closely with product management and technical teams
A day in the life
Auditing and analyzing key customer input metrics
Engaging with external stakeholders such as brands, sellers, business partners to ensure customer offerings are best-in-class
Working with category, fulfillment, transportation, technical teams to maintain high bar on customer experience
Building medium-long term projects with product, legal and other partner teams
Planning for upcoming events
About the team
VAS team's mission is to build trust with product purchase on A.in through a portfolio of services across the life of a high-consideration product & hardlines categories (Mobiles, laptops, LA, TV, Appliances, Kitchen etc). This team interacts with multiple internal stakeholder teams and external partners to offer product-attached services to India customers.
Business Development managers interact with category and external partner teams to constantly raise customer experience bar. In VAS team, Business Managers are expected to own initiatives that improve revenue streams and reduce wastage and costs.
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
- 3+ years of business development, partnership management, or sourcing new business experience
- 3+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience in setting up and managing a sales pipeline
- Bachelor's degree in sales/marketing
- Experience interpreting data and making business recommendations
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