The F&B Operations Supervisor will assist the Operations Manager responsibilities by coordinating and managing the operation of the F&B outlets, ensuring internal and external customer satisfaction, productivity, maximization of revenue and resources, and effective control.
Core Responsibilities:
• Oversees ordering, purchasing, and stocking F&B products and follows up on F&B requests to ensure all aspects of F&B outlet’s operations run smoothly on a day-to-day basis.
• Plans and supervises all catering projects activities to ensure optimum customer service.
• Plans and supervises all pastry kitchen activities to ensure the availability of all products at high standards.
• Oversees control stock movement levels and transfers to ensure the availability of raw materials in all outlets.
• Arranges kiosk outlets and store areas for events to ensure a proper product display.
• Follows up on the maintenance of outlet equipment to avoid any delay in production.
• Assists with F&B monthly stock-take to ensure track of any financial impact.
• Follows up of variance discrepancies discovered in end-of-month reports and escalates to management to ensure take corrective actions if needed.
• Monitors the implementation of systems procedures in all outlets and coordinates with audit and business teams to ensure compliance with established procedures.
• Coordinates the marketing and promotional activities to ensure a proper presentation.
• Coordinates the sourcing and testing of the new products and menus to ensure tasting committee satisfaction.
• Establishes production and staff schedules to ensure timely delivery of food services.
• Any other duties as directed by the Food and Beverage Manager
Qualifications:
• Strong English and Arabic language skills (written and spoken).
• 7 years minimum.
Who we are: Established in 1995, Jordan River Foundation (JRF) is a non-profit, non-governmental organization (NGO), chaired by Her Majesty Queen Rania Al Abdullah. Driven by values of social justice, impactful interventions to alleviate poverty, and empowering the community with a focus on women and youth, JRF implements various programs to achieve its mission of transforming Jordanian communities. JRF has been a major player in Jordanian community development, bringing forth over 20 years of experience to local community development, and supporting homegrown solutions that engage communities and address local challenges, but most importantly placing the wellbeing of children center-stage. Our programs and mission: It is through implementing its programs that JRF realizes its mission of empowering communities and promoting child safety and protection. The holistic approach used in JRF programs is unmatched in the country, and even the region, where using services like case management allows for effective intervention. Whether it’s supporting entrepreneurship or helping families maintain their unity, JRF makes every step count. The Foundation has two main programs and a multitude of services, initiatives, and community centers that carry its mission to empower communities and promote family and child safety. Program beneficiaries here are the biggest testament to JRF’s impact; JRF initiatives have succeeded in creating sustainable livelihoods for individuals and communities, as well as in creating healthier families.
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