Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Job Description

A leading technology company is actively hiring a Service Delivery Specialist for their Qatar office.


Key aspects of the role include:

  • Act as the primary point of contact for clients, addressing any service-related issues or inquiries.
  • Manage the resolution of incidents and problems according to ITIL best practices.
  • Build and maintain strong working relationships with key stakeholders.
  • Identify opportunities to optimize service delivery processes and enhance client satisfaction.
  • Prepare and submit various reports related to service delivery performance.


Skills

To be successful you will need to meet the following:

  • Only candidates based in Qatar will be considered.
  • ITIL Foundation Certification is a must.
  • Minimum 5 years’ experience in a similar role.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Excellent verbal and written communication skills in English & Arabic.


Job Details

Job Location
Doha Qatar
Company Industry
IT Services
Company Type
Recruitment Agency
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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Kinetic Business Solutions & Flow Talent
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Kinetic are the market-leading recruitment solutions provider for the Life Science industry. Established in 2012, the sectors we specialise in are: Pharmaceuticals | Consumer Goods | Medical Devices | Chemicals Flow Talent have been sourcing the best professionals locally and internationally for leading organisations across the Middle East region since 2018. The sectors we specialise in are: Banking | Technology | Financial Services | Legal & Compliance Services we offer: ♦ Contingent and retained recruitment. ♦ Recruitment Process Outsourcing (RPO) ♦ Emiratization and Saudization. If you would like to find out more about any of the services we offer and how we can help you, please get in touch with us by visiting the link above.

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