Job Description
Company:MarshDescription:
- Under moderate supervision, responsible for day to day within their assigned accounts in accordance with the workplan
- Focuses on retaining re-occurring revenue and expand overall revenue associated with assigned accounts.
- Maintains overall responsibility for client satisfaction within assigned accounts, during the agreement period.
- Initiate contact with assigned clients on a regular basis to gain feedback on performance and measure it against specific internal metrics
- With senior management ensures an plan is created for each client and input to the client database system, utilizing standard templates and guidelines.
- Pro-actively identify additional opportunities for cross-selling or up-selling products and offerings beyond the original signed client agreement/scope.
- Help to ensure client relationships meet agreed upon fees and margin.
- Serve in a project management role, under direct supervision from the Operations Manager, during implementation to ensure both Mercer and the client are meeting their service level commitments.
- Monitor ongoing adherence to client timelines, work plans and contractual terms.
- Manage engagement letters for all clients, ensuring that all appropriate terms are included and being met, during the agreement period.
Job Details
- Job Location
- Türkiye
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
