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Job Description

  • Process inquiries, quoting standard prices, delivery information and other standard correspondence related to complaints, deliveries, terms, order changes, service and related matters to close the negotiation initiated by the sales team
  • Executes daily sales activities and efficient sales process by engaging and coordinating business plans determined by the specific portfolio management following the standard sales procedures
  • Performs sales activities to ensure that the specific portfolios of business performances are met by following stipulated action in conjunction with the portfolio management, whenever required
  • Responsible in identifying and meeting customer needs and ensuring customers are satisfied by providing efficient service and recommend products that will best satisfy them through Guest First mindset and initiative and performing essential obligations as per the contract of employment
  • Meet with the Sales Supervisor for updates on product knowledge, resolution of complaints and upgrading of sales strategies through regular discussion and sharing information to enhance confidence and performance
  • Attends dialogue with Sales team to discuss and discuss sales target issues, customer complaints and improvement opportunities through regular team meetings
  • Receives customer complaints that require support from the Sales team and resolve them immediately as possible to maintain customer satisfaction
  • Follow up with Accessories Department on additional accessories requested by customers by following up with the accessory salesman to meet customer needs
  • Coordinate the invoicing and payments process by following to the standard operating procedures in order to complete the transactions in accurate and timely manner
  • Responsible to know the standard of financing to help the customers in making arrangements for loans or payments and ensuring that payments are completed and timely processed
  • Submits daily sales performance report to the Sales Supervisor for consolidation, review and appropriate action of the business portfolio management
  • Send vehicle registration form and invoice to Sales Coordinator to expedite vehicle release to the customer
  • Performs documentation procedures in legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business


Skills

  • Time Management
  • Active Learning
  • Stress Tolerance
  • Achievement/Effort
  • Communication and Problem Solving 
  • Problem Sensitivity
  • Inductive Reasoning
  • Sales Related Skills


Job Details

Job Location
Jeddah Saudi Arabia
Company Industry
Automotive Dealership & Distributor
Company Type
Employer (Private Sector)
Job Role
Sales
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
20

Preferred Candidate

Years of Experience
Min: 1 Max: 5
Nationality
Saudi Arabia
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Toyota cars have been part of the people’s life during the past five decades in the Kingdom of Saudi Arabia. ALJ Group keeps Toyota dealership as its core business; ALJ Toyota started and continues to be the market leader for the automotive dealership in Saudi Arabia and the largest Toyota independent distributor in the world. The ALJ business was founded by the late Sheikh Abdul Latif Jameel in 1945. In1955 he was granted the sole distributorship for Toyota vehicles in Saudi Arabia which the ALJ Group has maintained ever since. ALJ Group enjoys well-diversified business operations which can be reflected by looking into the different products and services our Group provides to all its customers, in all the market it operates in. Should you like to have a closer look into what ALJ Group can provide in terms of products and services such as; Automotive, Financing, Electronics and Home Appliances, Advertising and Media, Software Solutions and Hotels please visit our website www.alj.com

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